WARRANTY

ProCraft/Milnaia Warranty

WARRANTY INFORMATION ProCraft Cabinetry/Milania (“We” or “Us”) warrants to the first Residential Purchaser (“You” or “Your”) a Five-Year Limited Warranty that warrants any product manufactured by Us and sold only in the United States to be free from any unnatural or unavoidable defects under normal residential usage. This warranty is effective for cabinetry purchases on or after January 1st, 2019. Who Is A Residential Purchaser? Under this limited warranty, a “Residential Purchaser” means any of the following: A person who purchases Product and is installed in a dwelling that is owned and used as a primary or secondary home. A person or business (Builder/Contractor/Developer) that purchases product and is installed in a dwelling by that person or business on behalf of the Owner of the dwelling. In such case, this Limited Warranty may be transferred to the Owner of the dwelling if used as a primary or secondary home by Owner. What The Limited Warranty Covers: The following parts are covered by this warranty: Door Frames, Door & Drawer Fronts, Cabinet Shelves, Roll Out Trays, Base End Panels, Cabinet Doors, Drawer Glides, Shelving Clips, Cabinet Accessories (toe kick, molding, etc.), Cabinet Boxes. We may elect to repair, replace and/or modify, at our discretion, any component(s) which has/have been determined to be defective and unable to serve its/their intended purpose (under normal installation, condition and use) by Us. What The Limited Warranty Does Not Cover: Deterioration/discoloration due to abnormal use Natural color variations in stained cabinetry Damage caused from improper installation Replacement of cabinetry or cabinetry parts that have been used for purposes outdoors Replacement of cabinetry or cabinetry parts that have been altered or modified from their original purpose, misused, neglected and/or not well-maintained Damage during transit Labor costs associated with warranty claim (installation and/or removal) Transportation and/or installation of defective, repaired and/or replacement product(s) Service calls to retrieve the defective product(s) from You to Us. Damage by causes outside of our control (flood, fire, or other acts of God) Cabinets installed in areas that are outside the recommended storage temperatures (50-85⁰F) How To File A Warranty Claim To initiate a claim, please contact the ProCraft/Milania dealer that supplied you with your original order. Please have the original invoice number with you at the time you make a claim. All warranty claims are subject to inspection by us. You understand that replacement parts may vary in their natural color variation from those which were originally supplied to you.